Gaps on Woolworths' shelves as COVID hits supply chain

In an email to customers, Woolworths chief executive Brad Banducci said residents may have noticed gaps on shelf, or substitutions in online orders.

"This is because of the number of people in our supply chain in isolation - from suppliers to truck drivers and distribution centre team members - which in turn is causing material delays to store deliveries," he said.

"To give you a sense of the magnitude of the challenge, we are experiencing COVID-driven absences of 20%+ in our distribution centres and 10%+ in our stores.

IN OTHER NEWS:

"We understand how frustrating it is when you can't find the product you're looking for and, together with our suppliers and supply chain partners, we're working hard to get all products back on shelf as quickly as we can."

Mr Banducci said NSW was the most affected, but there were impacts across the whole country.

"It's not yet clear how soon the system will come back into balance as we move through the Omicron wave," he said.

Our journalists work hard to provide local, up-to-date news to the community. This is how you can continue to access our trusted content: