A Wagga man has issued a warning to rideshare users after he said was approached by a driver falsely claiming to be his Uber on Saturday evening.
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Wagga-based photographer and video producer Grant Higginson was finishing up a night at the pub with friends on Saturday evening when, as usual, he booked himself an Uber using the mobile app.
Mr Higginson was on Baylis Street at around 1:15 am, scanning the street for his ride, when he said a man in his mid-30s approached him, claiming to be his Uber driver.
"He was nice, he came up to me and at first I thought he was just coming up for a chat, but then he said 'I'm your ride,'" Mr Higginson said. "He was obviously scoping it out to see who was waiting for a lift."
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He said a few telling red flags cropped up immediately, and thankfully he clocked them.
"It was pretty weird because he was the passenger, and I was looking at the number plate and it was a different kind of car to the one being tracked on my Uber app," Mr Higginson said.
"There was also another guy in the car which was an immediate red flag to me."
Mr Higginson was fairly certain the man was in a Mazda BT-50, and said he told him he was waiting on a different car, but the 'driver' insisted it was him and that he had swapped cars with his cousin for the evening.
After a few minutes, Mr Higginson's real Uber showed up, prompting the man to leave.
Concerned about other, less switched on patrons heading home, Mr Higginson took to social media to send a warning, and he called police.
In the post shared to a community group, Mr Higginson warned others out on the town to check their rides carefully before jumping in.
"Be careful with these services and always check the vehicle and number plate associated with the booking," he wrote.
Since sharing the post, Mr Higginson said multiple people reached out claiming the same thing had happened to them.
"One girl reached out to me and said she was waiting with her friend and two others and they were approached by [a similar] guy," he said.
In a statement, Uber said it is important to check the identity of your driver and vehicle before getting into any car.
"At Uber, we continue to build cutting-edge technology and features to help improve safety and users can access these in the Safety Toolkit in the app," a spokesperson said. "These advances in safety are important - but for them to be effective, riders need to be in the right car."
"We provide driver photos and number plates in the app so riders can confirm it's the right person picking them up before getting in.
"If the driver doesn't match the photo or number plate, we encourage riders to report it to Uber right away so we can take action."
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