NSW electricity network operator TransGrid has appointed former NSW Commissioner for Fair Trading, Rod Stowe, to engage with Wagga landowners along the line's proposed route to the Snowy Hydro scheme.

Mr Stowe told The Daily Advertiser that he was "most certainly" keen to visit Wagga and meet with landowners.

"I'm very keen to do that and make sure the community feel that they are going to have the sort of access and there is going to be the sort of transparency that they should expect in this sort of exercise," he said.

"My office's role is to make sure that those processes are put in place and TransGrid gets it right; I know that they feel that their early engagement with the community was less than optimal and I know that they have worked quite hard to turn that around."

HumeLink is a plan to build transmission lines that will carry 500 kilovolts via 65-metre-high towers from the Snowy 2.0 hydroelectric expansion project past Tumut or Batlow.

Mr Stowe said TransGrid had been "candid" with him that the organisation "did not appreciate it was walking in to communities that have been adversely affected by drought, bushfires and more recently flooding that have had a cumulative effect".

"I think that the community can look forward to a very genuine approach by TransGrid and they want to make sure that people's voices can be heard and all options are considered," he said.

"Local knowledge is really important in these sorts of exercises. It's pretty easy for engineers to draw lines on maps but it can be a very different story when you start looking at the impact on the ground."

Mr Stowe will not handle dispute resolution, with the Energy and Water Ombudsman NSW taking that role.

Kyeamba landowners have welcomed Mr Stowe's appointment but said they still have concerns about the level of community consultation.

"Hopefully it's a step in the right direction," Book Book landowner Melody McMeekin said.

"I haven't met him. Until something is in the pipeline we won't really know, so we'll have to reserve judgement.

"Hopefully it will be a good thing. We feel like we're fighting an uphill battle just trying to get people to talk to us."

Some landowners in the potential path of HumeLink's 65-metre-tall transmission towers have previously complained that TransGrid has not responded to their suggestions for changes to the route.

Wagga MP Joe McGirr also welcomed Mr Stowe's appointment

"I have been working very closely with [NSW Energy] Minister Matt Keen and his office, and I believe that we have significantly improved the community consultation," Dr McGirr said.

"There is currently some very genuine consultation around alternative routes in the Yaven Creek Valley and Adjungbilly area, and that is continuing.

"TransGrid have appointed a consumer advocate and we're hoping the Minister will visit in the near future to meet with landowners.

"So I have been quite happy with the government's response so far in pushing for that. We have got a way to go but I have been pushing that issue very hard with the Minister."

Mr Kean said he intended to visit "in coming months".

"Genuine and meaningful consultation is critical to the success of this project and Mr Stowe is a highly regarded champion of consumers," Mr Kean said.

"Hopefully it's a step in the right direction," Book Book landowner Melody McMeekin said.

"I haven't met him. Until something is in the pipeline we won't really know, so we'll have to reserve judgement.

"Hopefully it will be a good thing. We feel like we're fighting an uphill battle just trying to get people to talk to us."