According to RMH Family Room Coordinator Jenny Fyfe, many of the existing volunteers travel out of town for the cooler months leaving them short of helping hands.

"A lot of our volunteers are older because they have the free time, and so we have trouble filling the roster in the cooler months as they like to head North for a bit of a getaway where it's warmer," she said.

"The flu is also a big influence at this time of year."

Ms Fyfe said the lack of volunteers meant existing resources were stretched.

"If we don't have enough volunteers, we have no one to keep the house open, or it means the few of us who aren't volunteers have to step in which we can't always do," she said.

Overnight volunteers help with manning the phones and taking referrals from the hospital.

"If people come through the emergency department but can't get up to the wards until later in the night or the next day, they need to find somewhere to stay," Ms Fyfe said.

"Motels aren't always available and can be expensive, so if it's with the Paediatric ward they ring us here and see if we have any rooms available."

One family are praising the efforts of Wagga's RMH volunteers after a tough week with their sick baby.

Kobi Bawden, first time father to 3-month-old Kailon, said it was a life-saver being able to have somewhere affordable to stay.

"A couple of weeks back my son got Bronchiolitis and he recovered within about five days but was still a bit wheezy - we didn't think anything of it really," he said.

"But then last Wednesday he took a turn, he wasn't feeding, his breathing was a real effort for him and you could see his stomach suck right in with each breath so we went to the hospital in Young and they said he had Bronchiolitis again as well as a virus in his lungs called RSV which attacks the respiratory system, meaning we got sent to Wagga Base Hospital.

After staying in a motel for two nights, Mr Bawden said the expense became too much and they did not know how long they would need to stay.

"We went to the Family Room at Wagga Base to have a cup of coffee and a lady up there spoke to us for a good half hour to an hour about the Ronald McDonald House, how it's just a normal house, normal rooms to sleep in and you just pay a small donation, so we came down and had a look and it was great so we've been here since Saturday," he said.

"The staff have been so good to us, we can come and go whenever we want, it's really all you need in a tough time like this."

Executive Officer of RMH Wagga, Deborah Braines, said they currently have around 140 volunteers.

"It sounds like a lot but we always need more," she said.

"There really is no limit to how many we need, because when people do sign up now in the slower months, we hope to see them carry over to the rest of the year.

"There will always be difficult times throughout the year, even on school holidays where people may be looking after their own children or grandchildren."

Potential volunteers are encourage to visit the Ronald McDonald House and ask for an information pack to see if they will be able to lend a helping hand.

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