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The team at Ningana Enterprises have seen an increase in community access and in-home services since the NDIS was rolled out.
Ningana Enterprises CEO Fiona Durham said she has noticed a lot of people who were not receiving anything before the scheme were now able to access assistance.
An increase in staff has also been a major change with the team currently trying to find more support workers.
"We are constantly recruiting and could employ another 10 support workers tomorrow if we could find them," Ms Durham said.
"Therapy services, equipment and home modifications are also very difficult to access as there is high demand and limited providers.
"The NDIS has had an enormous impact on the way that we deliver services.
"As we work on the development of some participant's third plans, the opportunities for participants continues to improve.
While the NDIS gives participants more choices and control over services, there are still limitations in what services are actually available."
One of those limitations is with the amount of trained staff.
While the NDIS is expected to continue to create growth opportunities for new and existing business there isn't any training programs in place able to meet the demand.
"The NDIS is a major social reform and it will take many years for the market to mature," Ms Durham said.
"You could say we are still "building the plane while we fly it."
"As people become more educated in how the scheme works and the increased demand brings new people and organisations into the field the market will develop and improve.
"There is a great deal of room in the market for existing organisations to expand and for new players to enter.
"The biggest issue we face is that workforce development is lagging and we need programs for building the workforce capacity. Service delivery is about people and right now, there is a shortage of trained support workers.
"While it is a fabulous scheme that allows individuals choice and control, it is about capacity building and achieving outcomes, and the supports provided within the scheme must be "necessary and reasonable."
"It is expected, somewhat unreasonably in some cases, that as individuals build their capacity through supports provided, they will require less supports in subsequent plans.
"This is not always achievable and some individuals have disabilities that will require more support going forward. All that said, it is a positive reform, and while there are the inevitable teething problems, the system is improving."