Any new service takes time to find its footing but for one transport service, it’s becoming a case of use it or lose it.
A new food joint opens in Wagga and locals cannot wait to try its wares because it's easy to access, there is a demand for new taste sensations in the city or that brand already has a following.
But new services, such as the TrainLink bus service between Wagga and Albury, is taking some time to get traction.
Perhaps we are judging the service too prematurely and we should look back in on it in a few more weeks or months.
But that just means more money will be lost in wages, travel expenses and time for a service that might just not have a place in the city.
Data so far shows that more people are travelling from Wagga to Albury than the opposite and demand increases on days bookending the weekend.
Average passenger numbers are sitting at 18 to 20 a week.
It would be great to see this service succeed because sure enough, as soon as it’s gone, people will lament the loss of it.
It will be a case of too little, too late, though.
But surely filling 10 seats when the capacity is 43 is not sustainable.
Should the service be scrapped or should a smaller coach be used?
As far as we are aware, there have been no complaints about the quality of the service.
Vehicles are air conditioned and have a toilet on board.
The reason behind the lack of use of the service so far is intriguing.
Is it because people are unaware it exists, do people not want to spend potentially four hours a day on a bus or do most people nowadays have access to their own vehicles or favour alternate modes of transport?
Air travel is quicker, although more expensive, but not feasible when travelling a short distance between, such as the one from Wagga to Albury or to the towns in between.
So rail, bus or car are the logical solutions.
Would the often-touted passenger rail service be a more appealing option?