Sales Coordinator

About us 
When you join Coates, you’re joining more than just Australia’s leading equipment hire provider. You’re joining an end-to-end solutions company spanning equipment rental, temporary works engineering, industrial shutdown management and safety training.
Proudly Australian-owned, Coates has a long history of supporting customers to deliver major projects, and an exciting future focused on transformation, innovation and growth. With over 1,500 employees in 150+ locations, we offer diverse and rewarding roles at our nationwide branches, state head offices and corporate office in Sydney.
 

About the role
Coates Customer Service Officers (what we call Sales Coordinators) perform a critical role within our branch teams by assisting customers with their equipment solutions. 

In this role within our Wagga Wagga Branch, you will be presented with lots of interesting and invaluable tasks.

A day in the life of a Sales Coordinator:
•    Coordinate daily operations – equipment deliveries, transfers, pick-ups, repairs & breakdowns.
•    Identify & respond to customer needs in person and by phone & email – you enjoy delivering exceptional customer service.
•    Contribute to the achievement of team KPI’s – customer loyalty, sales revenue, safety – you thrive in a team environment and have a One Team mindset.
•    Complete a variety of branch administrative duties – generate hire schedules, invoicing etc. – you bring a high attention to detail
•    Contribute to Coates Safety First, Zero Harm safety culture – you champion a safety culture amongst colleagues and customers.

About you:
As well as your amazing customer service skills and strong work ethic, you will ideally have:
•    The ability to liaise with a diverse range of customers and team members – you can adapt your personal style to build connections with customers, large and small
•    Previous experience in a customer service role, and a genuine interest in helping others
•    A proven ability to adapt to changing priorities and work conditions – you enjoy working in a dynamic environment and can flex to meet shifting needs
•    Time management skills including the ability to plan ahead and reschedule in accordance with changes in priorities
•    An interest in the industrial services or construction industries and a desire to learn about a diverse range of equipment solutions

How we’ll reward you
As a Coates employee, you’ll enjoy a range of benefits including:
•    Competitive remuneration
•    Flexible working arrangements 
•    Purchased extra leave program 
•    Supportive and inclusive team culture
•    Ongoing training and development opportunities
•    Employee Assistance Program (EAP) 
•    Volunteering opportunities through the Coates Foundation

Why Coates?

As a responsible organisation, we’re on a journey to deliver on our people, planet and profit responsibilities. Our company values – Care deeply, Be our best, Customer-focused and One team – shape everything we do, while our Sustainability Strategy outlines key commitments including:
•    Achieving net-zero greenhouse gas emissions by 2040
•    Implementing our second Reconciliation Action Plan (RAP) in 2022
•    Improving gender representation and addressing unconscious bias
•    Developing our future female leaders through an annual program
•    Supporting our national charities and local communities through the Coates Foundation 

To learn more, visit coates.com.au 

Ready to apply?

If you’re excited by this opportunity, please follow the links or apply via careers.coates.com.au

Coates is committed to diversity and creating an inclusive workforce for all employees. Aboriginal and Torres Strait Islander People are encouraged to apply.

Coates. Equipping you for anything.