A Wagga fruit and vegetable shop that embraced the online home delivery craze says residents are still supporting face-to-face business.
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A Wagga Duffy Bros spokesperson said they have been doing online delivery since they took over in January, with little traction.
“People want convenience but overall it hasn’t gone off its rocket,” the spokesman said.
“People still want to come into the store to pick their own stuff and get the quality they want.”
A recent Ray Morgan study revealed that Australian grocery buyers made an average of 2.5 trips per week to the supermarket.
Of almost 30 per cent of people who said they’d consider online shopping in the next year, only around three per cent actually did so in an average month.
While Duffy Bros maintained their home delivery service was not overly popular, they said ordering product online and picking it up had been a huge success.
“People order online or through the phone and pick it up which means no hassles and they can pick it up whatever day they want,” the spokesman said.
With just one service a week, Duffy Bros said home delivery was a costly venture.
“We can’t afford to do it everyday since we have to pay a delivery bloke,” the spokesman said.
“We don’t want it travelling in a box for too long either, we want it to stay fresh.”
While Coles would not reveal its online shopping figures, a spokeswoman confirmed Wagga residents “continued to embrace the convenience of Coles online”, since its launch more than five years ago.