WAGGA councillors have unanimously decreed the Visitor Information Centre (VIC) doesn't belong in the Civic Precinct.
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However, the prevailing view among councillors at Monday night's meeting was the original site on Tarcutta Street may not be the best place for it either.
The decision by council staff to move the VIC to the Civic Centre in April has triggered an immense community backlash, which culminated in the presentation of a petition, compiled by Ronda Lampe, bearing 3020 signatures to councillors on Monday.
Councillor Yvonne Braid said at the meeting in all her time in Wagga, she had never seen an issue trigger the magnitude of outrage that the VIC move has.
"I have never known a decision to cause so much concern with all the community of Wagga," she said.
"I'm pulled up constantly and asked why we made the decision."
Cr Braid said she had never seen a petition bearing so many signatures presented to council regarding one of its decisions, an indication of just how unpopular the VIC move had been.
As a result of a motion moved by Paul Funnell and unanimously agreed to by councillors on Monday night, a report will be prepared for the August 25 council meeting that recommends the trial of the Civic Centre site be aborted and the VIC be moved again.
The report will canvass a range of alternatives, with some councillors expressing the view the centre needs to be in a prominent position along the Sturt Highway for travellers passing through, and what other facilities could be co-located with the VIC.
Making the case to have the centre located on the Sturt Highway, Julian McLaren said prior to the relocation most of the feedback he had received suggested the community wasn't happy with the Tarcutta Street location.
"Most people don't even like it (on Tarcutta Street)," he said.
"I do commend you all for making people happy with that spot by moving it (to the Civic Centre)."
Fellow councillor Alan Brown and deputy mayor Andrew Negline also expressed the view they didn't believe the Tarcutta Street site was the best location for the VIC.
The six-month trial move wasn't universally condemned by councillors though, with Kevin Poynter calling on council to learn from its results when formulating a long-term plan for the facility.
"I think it's unlikely the move has been 100 per cent bad, that nothing good has come out of it," he said.
When general manager Phil Pinyon was asked by Greg Conkey about costs associated with the project, he said it had only incurred expenses related with staff time spent organising the move.
Cr Conkey then asked if the move had saved council money, to which Mr Pinyon responded by saying that question had to be taken on notice.